Shipping policy

Shipping Policy for Faredi

Thank you for choosing Faredi for your family clothing needs! Below is our shipping policy to ensure you know what to expect when shopping with us.

Returns and Exchanges

We want you to love your purchase! If you’re not completely satisfied, we accept returns and exchanges within 14 days of delivery.

Eligibility:

  • Items must be unused, unworn, unwashed, and in the original condition with tags intact.
  • Customized or personalized items are not eligible for return or exchange.

How to Initiate a Return/Exchange:

  • Email us at customerservice@faredifashion.com with your order number and details about your return or exchange.
  • Once approved, we will provide instructions on how to send back the item.

Processing Time

  • All orders are processed within 3-5 business days (excluding weekends and holidays).
  • You will receive a confirmation email with tracking information once your order has shipped.

Shipping Rates and Delivery Times

Free Standard Shipping:

  • Delivery Time: 3-7 business days
  • Rate: Free for all orders within the United States.

Expedited Shipping:

  • Delivery Time: 2-3 business days
  • Rate: We will calculate the current rate

Overnight Shipping:

  • Delivery Time: 1 business day
  • Rate: We will calculate the current rate
  • Note: Delivery times may vary based on the shipping destination and carrier availability.

Shipping Areas

  • We currently ship within the United States.
  • International shipping is not available at this time.

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email. You can use this to track your package's journey.

Shipping Delays

  • While we strive to ensure timely delivery, unforeseen events like weather, carrier delays, or holidays may affect shipping times. We appreciate your understanding in such cases.

Return Shipping:

  • Customers are responsible for return shipping costs unless the return is due to our error (e.g., wrong or defective item).

Lost or Damaged Packages

  • If your package is lost or damaged during transit, please contact us at customerservice@faredifashion.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue promptly.

Incorrect Shipping Address

  • Please ensure your shipping address is accurate when placing your order. Faredi is not responsible for delays or losses due to incorrect or incomplete address.

Contact Us

If you have any questions or concerns about shipping, feel free to reach out:

  • Email: customerservice@faredifashion.com
  • Phone: 704-336-9124

At Faredi, we’re committed to making your shopping experience smooth and enjoyable. Thank you for supporting our family clothing business!